Cyberattack Update

Cyberattack Disrupts Terry Town

On July 15th, Terry Town faced one of its toughest challenges yet. We were targeted by a criminal organization, resulting in our servers being encrypted, a ransom demand, and our entire company left in shock. This marked the beginning of a relentless battle against the cyberattack.

Thanks to the tireless efforts of our IT team, who worked around the clock, we were able to restore our systems. Two weeks later, while we are still on the road to full recovery, we have managed to stay afloat, largely due to the dedication and hard work of everyone involved. We extend our deepest gratitude to each of you for your unwavering support during this challenging time.

Here are some well-deserved shout-outs:

• To our Technology Heroes: Your commitment and hard work in the face of adversity were nothing short of extraordinary. Thank you for putting everything aside and working tirelessly to restore our operations.

• To our CXRs: You were the front-line responders, handling a flood of difficult emails and phone calls. Your dedication kept us afloat during a critical period.

• To our Production and Shipping Teams: Your ingenuity and perseverance in navigating this challenging environment were invaluable. Thank you for finding ways to make things work despite the obstacles.

• To our Art Team: We recognize the long road ahead in recovering files, templates, and images. Your patience and resilience are greatly appreciated.

Overall, our heartfelt thanks go out to everyone at Terry Town. Your collective efforts and support have been instrumental in helping us overcome this tough moment in our history. We are truly grateful and confident that we can rely on each other through any challenge that comes our way.

-Esmeralda Anaya